Last updated: May 5, 2026

At Zyrah Limited, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines important information regarding order processing, shipping times, delivery expectations, and related terms.

Company Information

Zyrah Limited
Registered in England & Wales
Company Registration No: 15676400

Registered Address:
19 Heylyn Square
Bow, London, E3 2DW
United Kingdom

Email: zyrah.ltd@gmail.com

Business Hours:
Monday – Friday
Closed on weekends and national holidays.

Order Processing Time

• Orders are typically processed within 1–3 business days

• Processing times may vary during high-demand periods, holidays, or promotional events

• Orders are not processed on weekends or national holidays

• Customers will receive order confirmation and tracking details once the order has been dispatched

Shipping Times

Estimated delivery times may vary depending on destination:

United Kingdom

• Estimated delivery: 5–12 business days

Europe

• Estimated delivery: ** ****5–12 **business days

United States & Canada

• Estimated delivery: 7–18 business days

International Orders

• Estimated delivery: 10–25 business days

Please note that shipping times are estimates and may be affected by:

• Customs clearance

• Local postal services

• Weather conditions

• Carrier delays

• High seasonal demand

Shipping Costs

• Shipping fees are calculated at checkout based on destination and order size

• Promotional free shipping offers may apply to eligible orders

• Customers are responsible for any customs duties, import taxes, or local fees where applicable

Tracking Information

• Tracking details are provided once your order is shipped

• Tracking updates may take several days to appear depending on carrier systems

• Customers are responsible for monitoring delivery progress using provided tracking information

Incorrect Shipping Information

Customers are responsible for ensuring shipping details are accurate at checkout.

Zyrah Limited is not responsible for:

• Delays due to incorrect addresses

• Lost packages caused by inaccurate shipping information

• Failed delivery attempts due to customer error

Lost or Delayed Packages

If your order is significantly delayed or appears lost:

• Contact our customer support team

• We will work with shipping providers to investigate

• Resolution options may include replacement or refund where appropriate

Damaged Packages

If your package arrives damaged:

• Contact us within 7 days of delivery

• Provide photos of the package and product

• We will assess and provide an appropriate resolution

Customs, Duties & Taxes

For international orders:

• Customers may be responsible for customs fees, duties, or taxes

• These charges are determined by local authorities

• Zyrah Limited has no control over customs processes or fees

Delivery Issues

We are not liable for delivery issues caused by:

• Customs delays

• Carrier disruptions

• Natural disasters

• Incorrect customer information

• Theft after confirmed delivery

Contact Us

For shipping-related inquiries, please contact:

Zyrah Limited
19 Heylyn Square
Bow, London, E3 2DW
United Kingdom

Email: zyrah.ltd@gmail.com

We appreciate your business and are committed to providing reliable service and customer support.